Configuring Your Custom Domain

Important: If you encounter any issues, please delete the domain from the Domain Manager, re-add the desired domain, and carefully follow the steps provided. Be sure to add any required TXT records if prompted by the system.

[00:00] Hey guys, Rudy here. I just wanted to shoot a quick video on how to connect one or more of your domains to your system.

[00:11] You have two options: you can either purchase a new domain through our built-in domain registrar service, or you can connect a domain that you’ve already purchased through providers like Namecheap, GoDaddy, or others.

[00:26] In this video, I’m going to specifically cover how to add an existing domain, and it’s super simple.

[00:34] First, head over to the Domain Manager, and it will open a window. Go to My Domains, and click on Add Existing Domain.

[00:46] Scroll down, and here you can either add your root domain (e.g., domain.com) or a subdomain (e.g., systems.domain.com). It’s up to you how you want to proceed.

[01:05] For this demo, I’ll use a subdomain. I’m going to use membrs3 as I’ve already used membrs for testing.

[01:24] Our system will output some instructions for you here in this settings section. You can follow these steps, which we’ve made very simple. I’ll quickly show you how to add these DNS records.

[01:34] I’ll be using Cloudflare, but the steps will be nearly the same for GoDaddy, Namecheap, and other providers.

[01:45] However, I’ve encountered some issues with customers using cPanel DNS—sometimes it works, sometimes it doesn’t. That’s why I highly recommend moving your DNS to Cloudflare. It’s easy to do, and there are plenty of YouTube videos to guide you.

[02:11] Cloudflare also provides added security and features. It’s the number one DNS management tool on the internet.

[02:21] If you run into any issues following this video, you can reach out to your domain registrar and ask for assistance.

[02:38] Now, let’s follow the steps provided by the system. First, we need to add a CNAME record.

[02:59] Cloudflare will automatically remove part of the domain for you when entering this. But for other DNS systems, you may need to remove the domain manually and just add the subdomain part.

[03:17] If you're targeting the root domain, the process will be slightly different, but the system will give you the necessary instructions.

[03:38] Now, I’ll enter the target value and add it. If you're using Cloudflare, I recommend disabling proxying for this entry.

[04:02] Once done, save the entry, return to the Domain Manager, and save your changes.

[04:33] Next, we need to add two TXT records. Let’s copy the first one, go back to Cloudflare, select TXT record, and paste the value.

[04:55] Some DNS systems will remove the domain part automatically, but for correctness, I’m going to remove it manually here.

[05:16] Now let’s add the second TXT record. Again, copy the value, paste it, and remove the unnecessary part if needed.

[05:46] Save the record, and give it a couple of minutes to propagate. Then return to the Domain Manager and refresh the page to check if the domain is active.

[06:16] (Pause) The domain has successfully been mapped, and you can see that it’s now rendering here.

[06:36] You can log in to your application, and now you’ll be accessing your system from this custom domain.

[06:57] In subsequent videos, I’ll cover how to get users to sign up to your system using your custom domain and other related topics.

[07:06] If you have any questions or need assistance, feel free to open a ticket, and we’ll assist you.